At Bridge Game House, your satisfaction is important to us. Please read our return and refund policy carefully before making a purchase.
1. Payment Method
We offer Cash on Delivery (COD) only. Payment is made upon delivery, and refunds will be processed according to the terms below.
2. Return Eligibility
Returns are accepted only if the product is defective, damaged, or incorrect upon delivery. Please inspect your order carefully when it arrives.
3. Return Request
If you wish to request a return, please contact us within 48 hours of receiving your order. Provide your order details and clear photos of the defect or damage.
4. Return Process
Approved returns must be returned unused and in the original packaging. Returns not meeting these conditions will not be accepted.
5. Refunds
Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed promptly through a method mutually agreed upon.
6. Non-Returnable Items
Products that are used, altered, or missing original packaging are not eligible for return or refund.
7. Shipping Costs for Returns
Return shipping costs will be the responsibility of the customer unless the return is due to our error.
8. Contact Us
For any questions regarding returns or refunds, please contact us at [email protected].