At Bridge Game House, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below.
1. Payment Method
We currently support Cash on Delivery (COD) only. Payment must be made in full at the time of delivery. Please ensure someone is available to receive and pay for the order.
2. Shipping Coverage
We offer shipping to most locations. If we are unable to deliver to your area, you will be notified at the time of ordering.
3. Processing Time
Orders are typically processed within 1–3 business days after confirmation. You will be notified once your order has been dispatched.
4. Delivery Time
Delivery generally takes 3–7 business days, depending on your location. Delays may occur due to high demand, weather conditions, or logistical issues.
5. Delivery Attempts
Our delivery partner will make up to 3 attempts to deliver your package. If unsuccessful, your order may be canceled or rescheduled.
6. Shipping Fees
Shipping fees (if any) will be clearly shown during checkout before you confirm your order. We may offer free shipping on select products or during promotional periods.
7. Order Tracking
Once your order is shipped, you may receive a tracking number to monitor the delivery status.
8. Damaged or Missing Items
If your package arrives damaged or items are missing, please contact us within 48 hours of delivery. Provide clear photos and order details so we can assist you promptly.
9. Contact Us
If you have any questions or concerns about your order or shipping, feel free to contact our support team at [email protected].